Shipping & Delivery – Sliken US

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    Shipping & Delivery

    We'll always tell you
    exactly where it is.

    Honest delivery times, real tracking, and a clear answer to every question about how your order gets to you.

    "We believe in telling you delivery times clearly, rather than hiding them in small print. Here is exactly what to expect." — Helen Grayson, Founder · Sliken

    How long does delivery take?

    Orders typically arrive within 6–10 business days after your order is placed. This is the realistic delivery timeframe you can expect. Here's what happens from the moment you place your order until it arrives at your door.

    Days 1–3
    Processing & Preparation
    Your order is received, verified, and prepared by our fulfillment partner. You will receive an order confirmation email immediately. Your tracking number is sent as soon as your parcel is dispatched.

    Days 3–7
    In Transit
    Your parcel is on its way via tracked delivery. You'll receive a tracking email so you can follow it. Tracking may pause for 1–2 days between sorting facilities — this is normal.

    Days 6–10
    Delivered
    Your order arrives. Every Sliken parcel is packed in tissue paper with a handwritten note. If you're not in, a delivery notice will be left or it will be left in a secure location if available.

    Please note: During busy periods (sale, new collections, or peak postal times such as Christmas) delivery may take up to 12 business days. We will always communicate any delays by email.

    Tracking your order

    You will receive a tracking number by email as soon as your order is dispatched. If you don't receive a dispatch email within 4 business days, please check your junk folder first — then email us at support@sliken.de and we'll check the status immediately.

    Why does delivery take 6–10 days?

    Sliken works with specialist fulfillment partners rather than a single central warehouse. This allows us to offer a carefully curated collection — specifically chosen for women over 45 — without the high overhead costs that large retailers pass on to customers. It means delivery takes a little longer than standard next-day shipping, and we'd rather promise a realistic delivery date and meet it than promise something we can't.

    If you need something for a specific date, email us before ordering and we will tell you honestly whether we can meet it.

    What if my order doesn't arrive?

    If your order hasn't arrived within 12 business days, email us at support@sliken.de with your order number. We'll investigate with our fulfillment partner and either arrange redelivery or issue a full refund. We take full responsibility for orders that don't arrive.

    Do you deliver outside the United States?

    Sliken currently ships within the United States only. International shipping is something we're working towards. Join our email list and we'll let you know as soon as it becomes available.