We collect only what we need, use your information responsibly, and aim to keep our privacy practices clear and easy to understand.

Last updated: August 2026

Sliken (“Sliken”, “we”, “us”) is responsible for the personal information collected through sliken.com.

We are committed to protecting your privacy and handling your personal information in accordance with applicable United States privacy laws. Depending on where you live, you may have specific rights regarding your personal information.

What information we collect

When you place an order, create an account, contact us, or use our website, we may collect:

• Your name, email address, phone number and delivery address
• Billing and payment information, which is processed securely by our payment providers
• Order history and transaction information
• Messages and correspondence you send to us
• Device, browser and usage information
• IP address and approximate location information
• Information collected through cookies and similar technologies

If you sign up to receive marketing emails, we may also collect your name, email address and marketing preferences.

How we use your information

We may use your personal information:

• To process, fulfil and deliver your orders
• To process payments and prevent fraudulent transactions
• To send order confirmations, shipping updates and tracking information
• To provide customer service and respond to enquiries
• To manage returns, refunds and exchanges
• To improve our website, services and product selection
• To personalise your shopping experience
• To send marketing communications where you have chosen to receive them
• To measure and improve our advertising
• To comply with applicable legal and regulatory obligations

How we process your information

We process personal information where necessary to:

• Fulfil your order: To process payments, prepare and deliver purchases, provide tracking and handle customer support.
• Operate and improve our business: Including website improvement, analytics, security and fraud prevention.
• Respect your choices: Including sending marketing communications where you have opted in.
• Meet legal obligations: Where we are required to retain or disclose information under applicable law.

Who we share your information with

We only share personal information where reasonably necessary to operate Sliken, provide our services or meet legal obligations.

This may include:

• Shopify: Our e-commerce platform and related store services
• Payment providers: To securely process customer payments
• Fulfilment partners: To prepare and dispatch orders
• Shipping carriers and logistics providers: To deliver and track orders
• Order tracking providers: To provide shipment and delivery updates
• Email and communications providers: To send transactional and, where permitted, marketing communications
• Analytics providers: To understand how customers use our website
• Advertising platforms, including Meta and Pinterest: To measure advertising and provide relevant advertisements where permitted
• Professional or legal advisers: Where reasonably necessary
• Government or regulatory authorities: Where required by law

We do not sell your personal information for money.

However, certain U.S. state privacy laws may define some disclosures for targeted advertising as a “sale” or “sharing” of personal information. Where applicable, you may have the right to opt out of this type of processing.

Payments

Payment information is processed securely by the payment providers available through our checkout.

Sliken does not directly store your complete credit or debit card details.

Your payment provider may process your information according to its own privacy policy.

Cookies and similar technologies

Our website uses cookies and similar technologies to:

• Keep the website functioning correctly
• Remember your preferences
• Understand how visitors use the website
• Measure website and advertising performance
• Provide relevant advertising where permitted

You can manage your cookie preferences through the options made available on our website and through your browser settings.

Depending on where you live, additional consent or opt-out options may be available.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfil orders and provide customer support
• Maintain business and transaction records
• Meet tax, accounting and legal requirements
• Resolve disputes
• Prevent fraud and misuse

Marketing information may be retained until you unsubscribe or otherwise withdraw your consent.

Your privacy rights

Depending on the state in which you live and the privacy laws that apply to you, you may have rights including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising
• Opt out of certain uses or disclosures that may legally constitute a “sale” or “sharing”
• Withdraw consent where processing is based on your consent
• Appeal certain decisions regarding privacy requests, where applicable

These rights are subject to applicable legal exceptions and may vary depending on your location.

To submit a privacy request, email us at support@sliken.de.

We may need to verify your identity before processing certain requests.

We will respond within the timeframe required by applicable law.

Marketing communications

If you have chosen to receive marketing emails from Sliken, you may unsubscribe at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders.

Children's privacy

Sliken is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.

When we make changes, we will update the Last updated date shown at the top of this page.

Complaints and questions

If you have any questions, concerns or complaints about how we handle your personal information, please contact us first at:

support@sliken.de

We will do our best to respond and address your concern promptly.

Contact

Sliken
Website: sliken.com
Email: support@sliken.de